Just finished reading the book "Business Class: Etiquette Essentials for Success at Work". It's a pretty good one and the author, Jacqueline Whitmore has succinctly packed the best practices of inter-personal skills needed at work these days.
The book also suggests the website Executive Planet for anyone looking at free information on business dress, topics of conversation, gift giving, etc for various parts of the world. I am surely going to refer it the next time I am on an international customer visit.
